Video Misses the Beginning

Because it is not possible to guarantee that all programmes start exactly on time, there are occasions where a video may miss the beginning. 

If the video was aired less than 7 days ago, it is possible for us to catch this and correct the video.

If the video in question is older than 7 days, in some circumstances we will be able to supply a new version in due course.

In order for us to change the videos on the website, we need to know that there is a problem. If you have not already sent us a message, using the "report-a-problem" link under a video, please use it and send us a message to let us know the problem so we can put it right.

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